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Owned and operated by The Defenders Arsenal, we are happy to answer questions about our game tables or your order.

We typically respond within 24 hours
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support@thedefendersarsenal.com
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Mon-Fri 9 AM - 5 PM EST
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days to addresses within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your game table ships, you will receive a confirmation email with a tracking number. You can use that number to follow your order every step of the way until it arrives at your door.

What is your return policy?

If your poker table, pool table, or foosball table arrives and something is not right, contact us within 30 days of delivery. We will work with you to arrange a return or exchange that makes things easy.

Can I exchange a game table for a different model?

Absolutely. If you would like to swap your table for a different style or size, reach out to our team and we will walk you through the exchange process step by step.

What materials are your game tables made from?

Our poker tables, pool tables, and foosball tables are crafted with solid wood frames and quality playing surfaces designed for long-term use. Each table is built with a rustic, cozy aesthetic that fits right into your game room or den.

Do your tables require assembly?

Most of our game tables arrive with some assembly required. Each order includes clear instructions, and our support team is available by phone or email if you need guidance during setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Our team aims to reply to every email and message within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Shipping

Enjoy free shipping on most orders to addresses within the Continental U.S., no order minimum required.

Easy Returns

If something is not right with your game table, our team will guide you through a straightforward return or exchange.